You can obtain more information regarding GDPR at the ICO, Information Commissioner’s Office at;
Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:
What information we collect about you
When we refer to “LM,” “we,” or “us” in this policy, we mean LM Technologies Ltd, which controls the information we collect when you use the website.
What information we collect about you
How we use information we collect
How we store and secure information we collect
How to access and control your information
Our policy towards children
We collect information about you when you provide it to us, when you use our website, as further described below.
Information you provide to us
We collect information about you when you input it into the Contact forms or otherwise provide it directly to us.
Contact Pages: We collect the content that you directly submit which includes; Product Questions, Feedback or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events.
Information you provide through our support channel: Our customer support will collect the data you provide when submitting a ticket query, where you may choose to submit information regarding a problem you are experiencing with a product.
Device and Connection Information
We collect information about your computer, phone, tablet, or other devices you use to access the website for better understanding how to improve our website experience to you. This device information includes your connection type, information through your device about your operating system, browser type, IP address, URLs of referring/exit pages and device identifiers. We use your IP address and/or country preference in order to approximate your location to provide you with a better experience.
Cookies and Other Tracking Technologies
We currently use the following cookies;
For more information on cookies see ec.europa.eu
To communicate with you about the products at LM: We use your contact information to send communications via email and via the website and Salesforce, including responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages. Depending on your requirements, we send you email notifications when you request us to do so.
Customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance and to improve our service to you.
With your consent: We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the products, but only with your permission.
Legal bases for processing (for EEA users): If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. This means we collect and use your information only where:
Information storage and security
We use data hosting service providers in the United Kingdom and United States to host the information we collect, and we use technical measures to secure your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. We will respond to requests about this within a reasonable timeframe.
How long we keep information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymise your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences unless you specifically ask us to delete such information. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations. We will respond to requests about this within a reasonable timeframe.
Your Choices: You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.
The website is not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact our support services
Your information is controlled by LM Technologies Ltd. If you have questions or concerns about how your information is handled, please direct your enquiry to LM, as set forth below.
LM Technologies Ltd
Unit 19 Spectrum House
Gordon House Road
Email: Via Our Contact Form
LM endeavours to offer free firmware, hardware and application software development to our customers. (*Minimum Order Quantity dependant)
For information, please contact us.
If you have a support enquiry please submit a support ticket.